Terms of service

1. Acceptance of Terms By accessing and shopping at Olé Puerto Rico (olepuertorico.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Return and Exchange Policy We want your hat to fit perfectly. If you receive your hat and the size is incorrect, we offer size exchanges under the following conditions:

  • Original Packaging: The hat must be returned in the exact same box it was shipped in to prevent damage.

  • Exchange Fee: A flat fee of $25 is required for all exchanges. This fee strictly covers the USPS shipping fare to process your new size.

  • Condition: Hats must be unworn, undamaged, and in their original condition.

3. Pricing and Availability All prices on olepuertorico.com are listed in US Dollars (USD). We reserve the right to modify prices, products, and available hat band or sizing variants (XS-3XL) at any time without prior notice.

4. Governing Law and Jurisdiction These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Commonwealth of Puerto Rico.

5. Consumer Rights (DACO Compliance) In compliance with the regulations of the Puerto Rico Department of Consumer Affairs (DACO), our store policies, including our exact return and exchange fees, are fully disclosed prior to purchase. Any consumer disputes will be handled in accordance with local Puerto Rican commercial law.

6. Limitation of Liability Olé Puerto Rico shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

7. Changes to Terms We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.

8. Contact Information For any questions regarding these terms or to initiate a size exchange, please contact our support team through the olepuertorico.com contact portal.